Effective Date: July 28, 2026
Last Updated: July 28, 2026
1. Who We Are
Our website address is: https://shabbirtapal.com. We specialize in enterprise unified communications, Voice AI implementation, and intelligent CRM workflow automation operating under Tapal Information Systems and SMBIZ.
2. Information We Collect
We collect personal information when you interact with our website, request consultation sessions, or utilize our booking calendars. This includes:
- Contact Data: Name, phone number, email address, and company details submitted through forms or calendar booking widgets.
- AI & Communication Logs: Call transcripts, SMS interaction histories, and automated appointment metadata processed via our AI receptionists and CRM workflows.
- Technical Data: IP address, browser user agent string, and site navigation details collected for security, analytics, and spam detection.
3. Comments & Media
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in automated spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to verify usage. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Upon comment approval, your profile picture becomes visible to the public within the context of your comment.
If you upload images to the website, avoid uploading files with embedded location data (EXIF GPS) included. Visitors can download and extract location data from images on the site.
4. Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience so you do not have to re-enter details for future comments. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we configure several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” persists your login for two weeks. Logging out removes all login cookies.
5. Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g., embedded scheduling calendars from Calendly/Cal.com, videos, or interactive widgets). Embedded content from third-party sites behaves exactly as if the visitor has visited the external website directly.
These third-party platforms may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, especially if you possess an active account and are logged into that third-party website.
6. SMS & Mobile Data Protections
Mobile phone numbers collected for automated missed-call text-backs, SMS reminders, or consultation notifications are strictly utilized to execute requested communications. Mobile contact information and opt-in consent will never be sold, rented, or shared with third-party marketers or affiliates.
7. Data Retention & Rights
If you leave a comment or submit an inquiry, the data and its metadata are retained to allow automated follow-ups and seamless workflow management. For registered users (if any), we store the personal information provided in user profiles.
If you have an account or have left comments, you can request an exported file of the personal data we hold about you or request the erasure of any personal data. This excludes data we are obligated to retain for administrative, legal, or security purposes.
8. Contact Information
For privacy inquiries, data deletion requests, or technical support, contact us directly:
- Email: shabbir@smbiz.ai
- Direct Line: +1 (832) 315-5752
- Company Website: https://smbiz.ai
